Alla Luna
Supermoon Candle - 2kg
Supermoon Candle - 2kg
Couldn't load pickup availability
Sometime size does matter! Say hello to our 'Supermoon Candle', 2kg of natural soy wax combined with your favourite Alla Luna fragrance!
Housed in a reusable amber vessel, this candle is both functional and aesthetic! It simply makes the most perfect centrepiece on any coffee table, side console or island bench.
Depending on availability, we will use crystal roughs, mini double points and/or tumbles to finish the candle. These crystals will need to be removed before lighting the wicks and they can be added to your collection or used in your home for decoration and good vibes.
We hand pour these candles to order so please allow 1 week for production and 1 week to cure for optimum performance (this simply means we suggest not lighting your new candle for 1 week from receiving it to allow it to continue curing so that the fragrance bonds with the wax correctly).
Shipping & Returns
Shipping & Returns
All orders are processed within 1 business day (same day before 12pm AEDT) after receiving your order confirmation email. You will receive another notification when your order has shipped.
Domestic Shipping Rates and Estimates:
We offer $15 flat rate shipping Australia wide as well as free shipping for orders over $150.
|
Shipping option |
Estimated delivery time |
Price |
|
Standard |
2 to 7 business days |
$15 |
|
Express |
1 to 4 business days |
$20 |
| Local Delivery | 1 to 2 business days | Free |
Local delivery:
Free local delivery is available for orders over $50 within 10km of Balwyn North.
We will contact you via text message with the phone number you provided at checkout to notify you on the day of our arrival.
In-store pickup:
At this stage we do not have a physical store where pickup is available. We do however trade at markets quite regularly, so please follow us on Instagram to keep up to date with our market schedule and we can arrange for pickup if it suits you.
How do I check the status of my order?:
When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.
If you haven’t received your order within 14 days of receiving your shipping confirmation email, please contact us at info@allaluna.com.au with your name and order number, and we will look into it for you.
Shipping to P.O. boxes:
If you require us to send your parcel to a P.O box, we will do so via AusPost.
Refunds, returns, and exchanges
We accept returns up to 30 days after delivery, if the item is unused and in its original condition, and we will refund the full order amount minus the shipping costs for the return.
In the event that your order arrives damaged in any way, please email us as soon as possible at info@allaluna.com.au with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.
If you have any further questions, please don't hesitate to contact us at info@allaluna.com.au.
